Frequently Asked Questions
Answers to the questions we hear most, so you know exactly what to expect before you book.
How does the service work?
After your regular trash has been collected, we clean, sanitize, and deodorize your trash bins using professional equipment and eco-friendly cleaning solutions. Your bins are then returned to your designated location.
How often should I have my trash bins cleaned?
We recommend monthly cleaning to eliminate odors, bacteria, insects, and buildup. We also offer one-time cleanings.
What areas do you service?
We proudly serve our designated service areas. Enter your address during online booking to verify if your location is within our service area.
Do I need to be home?
No. As long as your trash bins are accessible after trash collection, you do not need to be home during the service.
What if I forget to leave my bins out?
If your bins are not accessible, we will follow our missed service policy. Customers should contact us as soon as possible if they need to reschedule.
Are your cleaning products safe?
Yes. We use professional, eco-friendly cleaning products that are safe for people, pets, and the environment when used as directed.
How do I pay?
All payments are made securely online during booking. Monthly subscribers are automatically billed each month.
Can I cancel my monthly subscription?
Yes. You may cancel your monthly subscription at any time according to our cancellation policy.
What types of bins do you clean?
We clean standard residential garbage, recycling, and yard waste bins.
How long does the cleaning take?
Most residential bin cleanings take only a few minutes per home.
Do you clean commercial dumpsters?
At this time, we focus on residential trash bin cleaning. Please contact us for commercial service inquiries.
What happens if it rains?
Weather may affect scheduling. If service must be postponed, we will notify you and reschedule your appointment.
How will I know when my service is scheduled?
You will receive a confirmation after booking, along with reminder notifications before your scheduled service.
What forms of payment do you accept?
We accept major credit cards, debit cards, and other digital payment methods supported by our online booking system.
Who do I contact if I have questions?
You can contact us by phone, email, or through the contact form on our website. We strive to respond as quickly as possible.